{"id":382,"date":"2016-07-25T21:46:30","date_gmt":"2016-07-25T21:46:30","guid":{"rendered":"https:\/\/homesolution.net\/blog\/?p=382"},"modified":"2018-09-11T19:58:24","modified_gmt":"2018-09-11T19:58:24","slug":"como-controlar-mis-creditos","status":"publish","type":"post","link":"https:\/\/homesolution.net\/blog\/como-controlar-mis-creditos\/","title":{"rendered":"\u00bfC\u00f3mo se consumen mis cr\u00e9ditos?"},"content":{"rendered":"

Este es un tema de gran consulta entre los prestadores que forman parte de Home Solution. Ante todo, para comenzar, debemos diferenciar dos tipos de situaciones diferentes:<\/p>\n

1) Plan de Prueba. Una vez que te suscribes tienes la posibilidad de tomar este plan que ofrece 300 cr\u00e9ditos gratuitos, para que uses en las consultas y proyectos que desees.<\/p>\n

2)\u00a0Planes Pagos. En cualquiera de sus tres variantes, Nitro+, Nitro o Diesel.<\/p>\n

Con esto claro, pasamos a lo espec\u00edfico.<\/p>\n

\u00bfQu\u00e9 es un cr\u00e9dito?<\/strong><\/p>\n

Un\u00a0cr\u00e9dito es una unidad de cambio y sirve para aceptar Consultas o para acceder al Test Midot y ofertas especiales.<\/p>\n

\u00bfC\u00f3mo se consumen los cr\u00e9ditos?<\/strong><\/p>\n

Al aceptar una consulta. Nunca por entrar a verlas ni por rechazarlas.<\/p>\n

En cada caso ver\u00e1s el valor indicado claramente. Este valor surge de una ecuaci\u00f3n de oferta – demanda y del tama\u00f1o del trabajo a realizar.<\/p>\n

Por ejemplo, no es lo mismo la colocaci\u00f3n de un ventilador que la construcci\u00f3n de una casa.<\/p>\n

Tampoco es lo mismo una consulta por instalaci\u00f3n de aire acondicionado en invierno, que en verano.<\/p>\n

Ac\u00e1 te mostramos como se ve el valor de las consultas:<\/p>\n

\"Captura<\/a><\/p>\n

Puedes notar que indica 4 cr\u00e9ditos. Al aceptarla, se te descuenta esa cantidad.<\/p>\n

\u00bfC\u00f3mo s\u00e9 cuantos cr\u00e9ditos me quedan?<\/strong><\/p>\n

Con la informaci\u00f3n que figura en tu panel de control.<\/p>\n

\u00bfDe que manera puedo conocer mi actividad mensual?<\/strong><\/p>\n

Al margen de lo anterior, tambi\u00e9n\u00a0puedes ver otros indicadores importantes en la secci\u00f3n “Mis Indicadores”:<\/p>\n

\"Captura<\/a><\/p>\n

De aqu\u00ed surgen tres datos:\u00a0Personas que vieron tu perfil, Personas que pidieron tus\u00a0Datos de Contacto y Personas que enviaron mensajes. Cada una es diferente. En el gr\u00e1fico, se muestran los datos agrupados semana a semana, mientras que a la derecha, se ven los datos de los \u00faltimos 30 d\u00edas.<\/p>\n

Vamos a explicar que significa y que consume cada una de estas tres situaciones.<\/p>\n

1) Personas que vieron tu\u00a0perfil<\/span>: Son las visualizaciones que hacen los interesados del perfil del profesional, donde toman conocimiento de su experiencia, \u00e1rea de cobertura, trabajos realizados, reputaci\u00f3n. Sirve para que puedan comparar y elegir al\/los que le resulten m\u00e1s adecuados y pedir presupuestos. Las vistas de perfil, No consumen ning\u00fan Cr\u00e9dito<\/span>.<\/p>\n

2) Personas que pidieron tus\u00a0Datos de contacto<\/span>: Cuando un cliente se ha convencido de que est\u00e1 viendo al profesional correcto, hace click en el bot\u00f3n de Contactar. En ese momento, se despliegan todas las v\u00edas de comunicaci\u00f3n que el prestador ha indicado (tel\u00e9fono, direcci\u00f3n, Whatsapp, Skype, Nextel, Facebook, etc). A partir de aqu\u00ed, el cliente puede ponerse en contacto con el profesional de manera directa, llamando por tel\u00e9fono por ejemplo. De esta manera respetamos nuestro principio de No Intermediaci\u00f3n.\u00a0Esta acci\u00f3n consume 1 cr\u00e9dito<\/span>.<\/p>\n

3) Personas que enviaron Mensajes<\/span>:\u00a0Son aquellos que han decidido comunicarse contigo y que est\u00e1n aguardando que aceptes su consulta. Hasta que no aceptas, no se consume ning\u00fan cr\u00e9dito.<\/p>\n

Es decir, la posibilidad de presupuestar y conseguir un trabajo, tiene un costo de 1 y hasta 5 \u00a0cr\u00e9ditos como m\u00e1ximo, dependiendo de la categor\u00eda en la que estes y el tipo de trabajo.<\/p>\n

\u00bfY que pasa si me contacta un colega?<\/strong><\/p>\n

Las comunicaciones entre profesionales no descuentan ning\u00fan cr\u00e9dito. Esto significa que puedes hablar con cualquier colega sin que genere costos. Lo hacemos as\u00ed para fomentar el vinculo entre profesionales.<\/p>\n

\u00bfY si me voy de vacaciones o me contratan por un trabajo, y no puedo atender nuevas consultas?<\/strong><\/p>\n

Es muy simple. A la derecha del gr\u00e1fico de Actividad, hay un bot\u00f3n que dice \u00a8Pausar Perfil\u00a8. Haciendo click en \u00e9l, sigues estando visible para todos, pero no pueden contactarte hasta que, cuando tu lo decidas, vuelvas a activar la cuenta.<\/p>\n

\u00bfQu\u00e9 sucede cuando se me agotan los cr\u00e9ditos?<\/strong><\/p>\n

El sistema te recuerda que vuelvas a renovar (si es que no est\u00e1s bajo la opci\u00f3n de Pago con renovaci\u00f3n autom\u00e1tica.<\/p>\n

Si tienes alguna duda puntual que no hayamos cubierto aqu\u00ed, puedes escribirnos a consultas@homesolution.net<\/p>\n

Si quieres aprender a sacar el m\u00e1ximo provecho de la plataforma, dedica unos minutos a leer este tutorial:\u00a0https:\/\/homesolution.net\/blog\/tips-para-el-profesional-de-home-solution\/<\/p>\n

Entendemos que la transparencia es la base de las buenas relaciones. Queremos tratos justos entre las partes y, por supuesto, contigo.<\/p>\n

Estamos para ayudar.<\/p>\n

Equipo de Home Solution<\/strong><\/p>\n

Red de profesionales de servicios para el hogar y la construcci\u00f3n<\/p>\n

www.homesolution.net<\/p>\n

#homesolutionnet<\/p>\n","protected":false},"excerpt":{"rendered":"

Este es un tema de gran consulta entre los prestadores que forman parte de Home Solution. Aqu\u00ed te contamos como funciona.<\/p>\n","protected":false},"author":1,"featured_media":385,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[8],"tags":[18],"yoast_head":"\n\u00bfC\u00f3mo se consumen mis cr\u00e9ditos? - Home Solution<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/homesolution.net\/blog\/como-controlar-mis-creditos\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00bfC\u00f3mo se consumen mis cr\u00e9ditos? - Home Solution\" \/>\n<meta property=\"og:description\" content=\"Este es un tema de gran consulta entre los prestadores que forman parte de Home Solution. 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